Some senior citizens, new immigrants, those with disabilities, and others have taken computer training in past without success. Those individuals tend to be more technophobic and many believe that they cannot learn because the are “too old” or for other reasons. One NGO using the Senior Connects model has experienced a 90% “graduation rate” with … Read More » “One-on-One Training Works When Other Instruction Doesn’t”

Digital Literacy is a process. It includes identifying a prospective user’s value proposition and overcoming barriers, concerns, and misconceptions about accessing the Internet, teaching computer and Internet skills, educating the user about Internet safety, providing those applications and websites that make use of the Internet relevant to the user, technical support, and of course, broadband … Read More » “Users’ Value Propositions Creates Digital Literacy Context”

Many NGOs teach philanthropy by example – and children, when offered an explanation, embraced the concept of “giving back to others” at an early age.  The Digital Generation seems to take to technology more readily than other generations, and the mastery of technology will be increasingly important to this generation’s ability to compete and enjoy … Read More » “NGOs use Digital Literacy to Create a Cycle of Philanthropy”

Visual impairment, hearing loss, mobility impaired, and a host of other disabilities result in population groups with disabilities having lower broadband adoption when compared to the universe of potential users. NGOs use a variety of tactics to help those with disabilities. Specialized equipment is difficult to procure but innovative NGOs are able to work with … Read More » “NGOs Increase the Digital Literacy of the Disabled”