Increasing sustainable broadband adoption starts with identifying an individual’s broadband value proposition and then requires a computer, broadband, computer training, Internet training, and Internet safety training. Follow up technical and customer support helps increase new users’ comfortableness and expedites the learning experience. Technical and customer support ensures that new broadband users receive ongoing assistance when … Read More » “Some NGOs Also Provide Technical Support”

Computer refurbishing is made more difficult for many NGOs because they are not sufficiently funded to have the storage facilities they require for efficient operations. But when NGOs partner with government, businesses, and other NGOs, real synergy can be created. Since digital literacy is becoming increasingly important to government and businesses that seek to facilitate … Read More » “Computers are Staged After Refurbishing”

Refurbishing computers is a process. Efficient operations use equipment such as KVMs or imaging software to increase computer refurbishing productivity. When a computer has a hardware problem, it takes knowledge, spare parts, and creativeness to make certain every possible computer can be given a “second life” and be donated to a school, a library, or … Read More » “Computer Hardware Problems can be Challenging”

Many NGOs experience difficulty obtaining computers to refurbish so that they can be donated to others. Computer acquisition tactics vary depending upon the existing opportunities. Conducting computer drives, working with businesses that replace computers, and partnering with government that conduct periodic computer refresh programs are often used in combination by NGOs, depending upon the community. … Read More » “NGOs Become Computer Drive and Acquistion Experts”

In many countries, older population groups have lower broadband adoption rates than the population’s universe. Some NGOs construct computer labs in independent living facilities and senior citizen apartments because with this strategy, computers become part of the senior citizens’ homes and lives. – I just got an email with a picture of my new granddaughter! … Read More » “Digital Literacy can be a Social Phenomenom”

They are called the Digital Generation and there are times when an NGO’s older student volunteers can learn 21st Century presentation and communication skills while helping younger students computer and Internet skills.  Programs that enable students-to-help-students creates youth role models and show younger students how technology is both empowering and “cool.”

In many countries, NGOs help schools by providing them computers for classrooms and providing other digital literacy resources to help increase student success. Parents, students, and schools’ administrators and educators understand the importance of this advocacy and support. Without access to broadband and digital literacy skills, it is becoming more difficult for students to remain … Read More » “A School Thanks an NGO for Building a New Computer Lab”

Many NGOs are required to include computer refurbishing as a core competency and is a necessary function for them to complete their digital literacy and digital inclusion mission. However, computer refurbishing results in CPU components and monitors that are not usable. Rather than dumping them in landfills, “green” NGOs show social responsibility by taking the … Read More » “"Green" Digital Literacy NGOs Recycle Responsibly”